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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Maleah Miller

September 21, 2023

5  out of  5 rating by Maleah Miller
"Outstanding customer service!! Every single conversation has been met with kindness and consideration that is so rare and refreshing to find in these times the entire staff is top notch I would and do recommend this insurance agency to anyone who is in need of automobile and/or home insurance you would be very hard pressed to find better than the team at Nathan Baker State Farm!!:)"

Shannon Barker

September 8, 2023

5  out of  5 rating by Shannon Barker
"Kylie has been awesome! She helped us navigate insurance for our twins and also just insured us with business insurance . She is on it and took really good care of us. Highly recommend Nathan Baker and his team!"

Carol Fisher

September 8, 2023

5  out of  5 rating by Carol Fisher
"Great help renewing our car insurance."

Carlie Wingate

September 8, 2023

5  out of  5 rating by Carlie Wingate
"Great team to work with! Kyle is very friendly, knowledgeable, and helpful! I highly recommend these guys."


August 28, 2023

5  out of  5 rating by Chris
"Quick friendly service. Kylie was great. Gave me multiple options and clearly explained each one. Would recommend."

james johnston

August 25, 2023

5  out of  5 rating by james johnston
"Great customer service and very knowledgeable about all the granular details when I had specific questions."

Jacob Kerrigan

August 21, 2023

5  out of  5 rating by Jacob Kerrigan
"Never had a single issue with this crew! Whether it be working directly with Nathan or Kylie or anyone in the office. Super helpful and always professional! Happy that I get to trust them with my insurance needs."

Elena Rose

August 21, 2023

5  out of  5 rating by Elena Rose
"Kyle helped recently with renewing our rental insurance. Made an easy and pleasant experience. Highly recommend for renters insurance!"

Rose Ndifor

August 21, 2023

5  out of  5 rating by Rose Ndifor
"If you want to have an Insurance that feels like Family go to this state Farm, they are just the best. Thank you Nathan and Kyle for making me feel at home."

David Hauser

August 4, 2023

5  out of  5 rating by David Hauser
"We love State Farm! It's like calling your best friend! Our agent Kari is super sweet and helpful she makes sure we have all the discounts. They care about what you need. I was stranded on the side of the road and the towing service was so fast and friendly. The jobs they hire out, like towing, they get the best ones around. My 17 year old son just started driving and I had all the questions! They were amazing. So glad we switched to State Farm!"

Connie Johnson

August 3, 2023

5  out of  5 rating by Connie Johnson
"State Farm has been great. Very good customer service skills. Kylie has been very helpful with some things. Other staff has always been so as well. Never have I had any problems in the years I have been insured by them."

Ashley Frizzell

July 28, 2023

5  out of  5 rating by Ashley Frizzell
"Kylie was very helpful and made the process of purchasing small business insurance easy."

Alex Bochenek

July 21, 2023

5  out of  5 rating by Alex Bochenek
"Have been very nice to work with. They were first assigned to me online but I have found a personal touch really makes the difference with insurance. Will stick with Nathan and State Farm for as long as I can see right now!"

Judy Nix

June 30, 2023

5  out of  5 rating by Judy Nix
"Shellie was very knowledgeable and helpful with getting insurance coverage on our new vehicle. We have always trusted our insurance coverage with Nathan Baker-State Farm Insurance."

Tyler Bender

June 23, 2023

5  out of  5 rating by Tyler Bender
"Nathan and his team provide top-notch customer service. They are incredibly responsive. Nathan goes above and beyond an Insurance Agent and supports multiple local organizations, including non-profits. When calling about any insurance related concern, you can trust you will be respected and your questions will be answered."

Angela Copley

June 23, 2023

5  out of  5 rating by Angela Copley
"Wednesday my window cracked on my vehicle after a rock hit it while driving on the highway. I contacted Nathan immediately and got a call from their partners for glass replacement within minutes. Glass is being replaced tomorrow, a two day turnaround. The service is second to none."

Stacy Pierce-Green

June 20, 2023

5  out of  5 rating by Stacy Pierce-Green
"The folks at Nathan Baker-State Farm have been nothing but helpful! Always available to answer questions, helpful when claims had to be filed, and advocates for their clients!"

Amy Mary

June 20, 2023

5  out of  5 rating by Amy Mary
"Nathan has been our agent for years and is always there when needed. I definitely recommend him!"

Savanah Brown

May 18, 2023

5  out of  5 rating by Savanah Brown
"Kari was super helpful, we had nice conversation she made me feel comfortable. She got renters insurance added on within just a few minutes. And Nathan is always awesome and easy to get a hold of everybody super responsive. Love working with you guys."

waterbed kev

May 16, 2023

1  out of  5 rating by waterbed kev
"I Have To Say Making This Switch Wasn't What I Was Told It Would Be. I Was Lied To Just To Get Me In The Door. Not Good Business. Now I'm Forced To Make A Double Payment Or Lose Coverage. Looks Like I'm Back Shopping For Insurance. Horrible Experience Big Waste Of Time, Not To Mention The Credit Hit. All While Learning Or You Should Say Practicing On Customers Until You Get It Right. Nothing Fair About That. Cheaper? Yep You Pay For What You Get."

Sharon Risley

May 11, 2023

5  out of  5 rating by Sharon Risley
"When I called Nathan Bakers office after my accident I had the best experience.I worked with Shellie and she was wonderful. She helped me get the things I needed and was very patient with me. Shellie even called to make sure everything was going good with the claims department. I can't say enough good things about her"

Jennifer Stanton

May 11, 2023

5  out of  5 rating by Jennifer Stanton
"Great agent and staff"

Alisha York

April 25, 2023

5  out of  5 rating by Alisha York
"Nathan was professional and prompt. He answered all our questions and helped us with all our issues. Thank you for doing such a great job for us and saving us money!!"

jon mary

April 25, 2023

5  out of  5 rating by jon mary
"Nathan was able to customize policies and save me money with superior coverage then my previous company. Best experience I've ever had with an insurance company. I would highly recommend giving them a call!"

Dana York

April 25, 2023

5  out of  5 rating by Dana York
"Great team at Nathan Baker’s State Farm agency. They are more than willing to go out of the way to help at anytime."