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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Thomas

February 10, 2026

5  out of  5
rating by Brandon Thomas
"Hands down, he’s the best insurance agent I’ve ever had. He’s not only taken care of my needs but has also educated me about insurance since I started working with him. My rentals, cars, and personal home are all insured with him, and he’s never let me down. If you’re looking for an honest, dedicated agent who cares about your well-being beyond the business aspect, you should definitely check him out. They’re located here in Huber Heights, and he’s a great representation of what an insurance agent should be. Thank you"
We responded:
"Thank you so much for this amazing review. I appreciate your trust in me and the agency. We look forward to giving you excellent customer service for a long time. "
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Rebecca Diller

February 5, 2026

5  out of  5
rating by Rebecca Diller
"Good communication and quickly respond to questions."
We responded:
"Thank you so much for the wonderful review! We appreciate you and your family so much. Enjoy boating season and know that we are always here to help. "
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Lisa Tilton

February 4, 2026

5  out of  5
rating by Lisa Tilton
"I have been very happy with Nathan Bakers office. The girls that work there are very helpful"
We responded:
"Lisa, thank you so much for your kid review and words. The ladies will be thrilled to know how much you appreciate them. "
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Joshua “Josh Wilkerson” Wilkerson

January 30, 2026

1  out of  5
rating by Joshua “Josh Wilkerson” Wilkerson
"Not a good office if you need an sr22, Nathan was rude to me when I asked and made snotty comments towards me on the phone when I was already stressed enough"
We responded:
"Thank you for your feedback. We are sorry to hear that your experience with our office did not meet your expectations. We take customer service very seriously, and Nathan strives to treat every client with respect and professionalism. We apologize if you felt otherwise during your interaction. If you’re open to it, please reach out to us directly at 937-236-9950 so we can better understand what happened and work towards a positive resolution. Our goal is to support all our clients, especially during stressful times, and we want to ensure everyone receives the help they need."
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Kathy Weherley

January 21, 2026

5  out of  5
rating by Kathy Weherley
"Very pleased with my agent and his friendly staff. My insurance premiums are really reasonable as well. The auto/home bundle is great!! And I just insured a camper. They do it all!! I highly recommend!"
We responded:
"Thank you so much for the 5-star review! We are so happy you came to us and that you love our service. We look forward to building this relationship for years. "
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Chris Arnett

January 21, 2026

5  out of  5
rating by Chris Arnett
"Kari always takes care of what I need. From quotes to policy questions or changes, she has gotten it done. They also gave me the best rates I've had in a long time. Cant thank them enough!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kari has been able to assist you promptly and effectively with all your needs. Providing great service and competitive rates is our top priority, and we're glad it’s making a difference for you. We truly appreciate your trust and look forward to continuing to support you in the future!"
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John Stuckey

December 17, 2025

5  out of  5
rating by John Stuckey
"I appreciate Kylie at Nathan Baker's State Farm office taking good care of our insurance policies for us during our transition to a new agent. She strayed on top of the issues and we feel confident that our new relationship will be a good one."
We responded:
"Thank you so much John for the 5-star review. We appreciate you and the fact that you were able to receive such great service from Kylie. We look forward to continuing to help you during this transition and for many more years. "
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Robin Greene

December 17, 2025

5  out of  5
rating by Robin Greene
"Good service he changed my battery he informed me that I needed a new the charge didn't stay after I left it running as he advised. Told me if I needed him again he wasn't far away."
We responded:
"Thank you so much for the 5-star review, Robin! We appreciate you so much and are glad we were able to help you out. We look forward to serving you for a long time. "
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Teresa Cassidy

November 20, 2025

5  out of  5
rating by Teresa Cassidy
"Wow this was my first time signing up with State Farm..Very professional employees gave me all the information needed to start my insurance. The timing was awesome I called and had insurance within I think it was an hour. And my insurance cards emailed right away and insurance documents..A big thank you to my niece Kaliey Stover for directing me to you and a Big thank you to you all at State Farm ❤️"
We responded:
"Teresa, thank you for the glowing 5-star review! You summed up our mission every day to take care of our customers and do so in a timely manner. We appreciate you, Kailey for the referral and look forward to serving you all for a long time. "
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Donald Hughes

November 19, 2025

5  out of  5
rating by Donald Hughes
"Great people! Knowledgeable and professional! Answered my questions and offered suggestions that were very helpful! I believe you will be very happy with their service!"
We responded:
"Thank you so much for the 5-stars Donald! We appreciate you and your wife so much. Thank you for your loyalty and we look forward to happening for a long time. "
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Karin Baxter

November 19, 2025

5  out of  5
rating by Karin Baxter
"I was very surprised to find Kaylie & Nathan so pleasant& helpful to deal with .it's been a pleasure to speak to you.thank you for going the extra Mile for me. keep up the good work ☺️"
We responded:
"Thanks for the kind review. We pride ourselves on going the extra mile and we are glad you noticed. We look forward to helping you for many years."
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Rick DiLuciano

November 13, 2025

5  out of  5
rating by Rick DiLuciano
"Nathan and his team are amazing! Kind, friendly and very knowledgeable. You can tell they care about their clients."
We responded:
"Thank you so much, Rick. We value our relationship you and appreciate the kind 5-star review. We look forward to years of serving you!"
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Kitty Bartlett

October 29, 2025

5  out of  5
rating by Kitty Bartlett
"Kira, Kiley, Nathan and everyone at Nathan Baker State Farm office were super helpful and nice and gave us great service, as we were transitioning to our new home!"
We responded:
"Thank you for recognizing the staff Kitty and for a 5-star review. We truly appreciate you!"
Profile photo of Lynette Evans

Lynette Evans

October 29, 2025

5  out of  5
rating by Lynette Evans
"I have had State Farm with Nathan Bakers team for several years and they are always there to help me when I need them! Thank you !!"
We responded:
"Thank you so much for the glowing review, Lynette. We appreciate you and look forward to serving you for a long time. "
Profile photo of Terry Reed

Terry Reed

October 23, 2025

5  out of  5
rating by Terry Reed
"I used Nathan Baker State Farm roadside assistance. The app was easy to use only asking a few prompted questions. After the questions the app used my location and was able to dispatch a tow truck quickly! Im happy with the result and how easy it was to set up."
We responded:
"Thank you for sharing your experience, Terry. We also appreciate the 5-star review. We look forward to serving you for a long time."
Profile photo of Kandace Bux

Kandace Bux

October 15, 2025

5  out of  5
rating by Kandace Bux
"Kari was knowledgeable and resolved our issues quickly! We are always happy with our reps at Nathan Baker State Farm."
We responded:
"Thank you so much Kandace for the 5-star review. We are thrilled to hear you enjoy working with us and we look forward to serving you for a long time. "
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Gabrielle Peters

October 15, 2025

5  out of  5
rating by Gabrielle Peters
"State Farm has been my favorite insurance provider so far! The price is competitive, and the service is impeccable — Nathan, Kari, and Kylie are both very personable, friendly, and helpful. I go through them for not only my car insurance, but other forms of insurance as well!"
We responded:
"Gabrielle, thank you so much for the amazing review! We are so happy to have you as a client and look forward to helping you for many years."
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Oceana Massonneau

October 1, 2025

5  out of  5
rating by Oceana Massonneau
"Kylie made process of bundling our home and auto quick and easy!"
We responded:
"Thank you so much for recognizing Kylie and the 5-star review, Oceana. We appreciate you so much!"
Profile photo of Megan Hoover

Megan Hoover

October 1, 2025

5  out of  5
rating by Megan Hoover
"Love them so much super helpful,friendly,and willing to answer any and all my questions."
We responded:
"Thank you so much for the 5-star review, Megan! We appreciate you so much and look forward to a long relationship."
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Amy

September 24, 2025

5  out of  5
rating by Amy
"Been with this company for a while now and wouldn't go anywhere else. They are so helpful always there when I have questions. Kylie and the team treat ya like family"
We responded:
"Amy, thank you so much for the glowing review and 5-stars. We appreciate the fact that you are so loyal and that we treat you like family. We treat people the way we want to be treated and that matters! We look forward to serving you for many years. "
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OneGem

September 9, 2025

5  out of  5
rating by OneGem
"Awesome experience working with Karrie! Thanks again!"
We responded:
"Thank you so much for the wonderful 5-star review. We are so glad Kari helped you out and we look forward to doing so for a long time!"
Profile photo of Shannon Wells

Shannon Wells

August 31, 2025

5  out of  5
rating by Shannon Wells
"I'd like to thank the team at Nathan Baker State Farm especially Kari whom makes you feel welcome and glad to help with any of your insurance needs. Kari helped me put a package together with a Homeowners and Vehicles package which saved me lots of money from my other insurance company and I really appreciated her kindness in assisting me in this."
We responded:
"Shannon, thank you so much for the 5-star review! We are so glad Kari made a positive impression and was able to help you out. We look forward to doing so for a long time. "
Profile photo of Justin Willis

Justin Willis

August 20, 2025

5  out of  5
rating by Justin Willis
"Nathan Baker's office and staff are absolutely amazing!!"
We responded:
"Thank you so much for the 5-star review! We appreciate you and the family Justin and look forward to serving you for a long time. "
Profile photo of Toni Atwood

Toni Atwood

August 20, 2025

5  out of  5
rating by Toni Atwood
"The state Farm crew are always very friendly, professional and friendly. If I have any issues they're all ways quick to respond. Thanks for all you do"
We responded:
"Thank you so much for this amazing review!! We appreciate you and look forward to giving you excellent service for years to come!"
Profile photo of Sharelda

Sharelda

August 14, 2025

5  out of  5
rating by Sharelda
"Just had a review of our policies with Kylie. Didn't realize how much needed to be updated! She, like everyone in the office, makes all of our communication -- telephone and email, as well as in person-- a pleasure instead of a chore. We appreciate the personal touch of dealing with a locally run business. Good job Nathan and your team!"
We responded:
"Sharelda, thank you so much for this 5-star review! The fact that we made it easy and a "pleasure" means the world to us. That's what we pride ourselves on doing as a local agency. We look forward to serving you for a long time. "